tag — product

LEGO®: Customer service done right


So the story began when my nephew had his Lego brick piece is missing, it’s new, and he was trying to search the piece, probably hiding somewhere in the box, with no luck. And cleverly...

eat your own dogfood


This term might be unfamiliar with indonesian, but this is important if you build product and hope people gonna use it. A product has a long and sometimes tedious processes, from initiations, designing, architecturing, if...