LEGO®: Customer service done right

So the story began when my nephew had his Lego brick piece is missing, it’s new, and he was trying to search the piece, probably hiding somewhere in the box, with no luck. And cleverly decided to email Lego support, tell them that he had not recieve a full pieces of his Lego, and the response from Lego is astonishing.

Lego letter

That’s customer satisfaction.

USB Type-C

Using Macbook Pro that equipped with USB Type-c is quite challenging, not because it’s bad, but this USB type is ‘unconventional’, means, it’s hard to connect your peripherals because all you have is USB Type-A connectors, buying an Apple USB-C to USB converter seems ridiculously pricey, and this is a review-ish kinda thing.

Read more →

How the iPhone Was Born: Inside Stories of Missteps and Triumphs →

How Apple build and success with the iPhone, couple former VPs on the interview, it’s a great video!

and also this video.

Tag: #iphone


Don’t know where i have been, these Hooverphonic concert with an orchestra is AMAZING!, the symfony, vocals, everything, it’s just perfect.

I was first introduced with triphop songs by my late-friend Taufik (GBU my friend), he introduced me to the type of Portishead, Hooverphonic, Lamb, Goldfrapp, etc. i was hooked, need more, just listening to a cassette (it’s year 2000 after all), mp3 is just booming, file sharing is everywhere (napster, kazaa, – yeah old), and i admit it that i was using that service a while back just to get the 2Wicky and Mad About You from Hooverphonic in MP3 format.

A Sociology of the Smartphone →

This is a quite long essay, things are spot on, it tells how smartphones changes our lives, our behavior.

For many of us, they are the last thing we look at before sleep each night, and the first thing we reach for upon waking. We use them to meet people, to communicate, to entertain ourselves, and to find our way around.

those line almost summed up our daily activity, and how smartphone integral part to our lives, read it all, it is worth the time.

Another read

Why you should manage your energy, not your time →

Leaving Social Media Taught Me How Broken The News Cycle Is →

Tag: #links